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2 min read

You Deserve Val Ser Venience

You Deserve Val Ser Venience

Let's talk about a concept at the heart of all great hospitality: ValSerVenience. This idea embodies what guests should expect - value, service, and convenience.

At Wedgewood Weddings, we're wholeheartedly committed to the power of ValSerVenience. We understand that planning a wedding is a huge task, and we want to make it as easy as possible for our clients. That's why we offer a range of services and amenities designed to make your experience with us as smooth and stress-free as possible.

When planning your wedding with Wedgewood Weddings, ValSerVenience means you can count on us for a great experience from start to finish. Our team will be there every step of the way, offering expert guidance and support to ensure your day is truly memorable.

Let's break down ValSerVenience into its core parts: Value, Service, and Convenience.

Value:

When you choose to work with our team at Wedgewood Weddings, you can expect excellent service and quality amenities without paying a premium. Our goal is to provide you with the best possible experience at a price that fits within your budget.

Service:

Our team of wedding specialists is dedicated to providing you with the best possible experience. From the moment you book your event to the day of your wedding, we'll offer support and answer all your questions.

Convenience:

Planning a wedding should be easy and stress-free. That's why we offer a range of services and amenities designed to make your experience with us as convenient as possible. We have everything you need to make your day memorable, from on-site coordinators to fully-equipped event spaces.

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Wedding Celebrations are made easy by applying ValSerVenience

 

ValSerVenience is a specific concept that prioritizes value, service, and convenience; it's related to broader ideals such as Guest Experience and Customer Satisfaction. These ideas aim to create a positive and memorable experience for guests in the hospitality industry.

Coined by John Zaruka, Wedgewood Weddings & Events Founder, ValSerVenience has always been at the heart of all we do. John's years as a pioneer in the hotel industry gave him a foundational understanding of what makes guests happy - and it wasn't just comfortable beds. Guests needed to believe that they were treated fairly and respected. When he established Wedgewood Weddings, he wanted every team member and every client to know that we always do the right thing. To make the concept easy to understand, he coined the term ValSerVenience, an idea we live by every day. 

We understand and appreciate that clients want the best possible experience without paying an unnecessary premium. It's not just about getting the lowest price; it's about getting the best value for your money. That's why hospitality companies like us, who prioritize ValSerVenience, are the preferred choice time and again - we provide excellent service and convenient amenities without breaking the bank.

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Wedding Guests Have Better Time When the Client enjoys ValSerVenience

We focus on creating a positive and memorable experience for guests. It goes beyond the traditional understanding of service to encompass the entire guest journey, from pre-arrival to post-departure. We also want to know where we succeed and where we can improve, so we implement 

Customer Satisfaction scoring to measure how satisfied guests are with their experience. This gauges the effectiveness of our services and amenities and includes elements of value, service, convenience, cleanliness, comfort, and happiness.

At Wedgewood Weddings, we're proud to know that our clients are happy with their choice and recommend us wholeheartedly. 

  • In a recent survey, 97.5% of clients would recommend Wedgewood Weddings to a friend. 
  • We consistently score over 99% for our core areas of expertise: friendliness, food quality and service, cleanliness, and venue quality. 

ValSerVenience is a pillar in the hospitality industry because it represents the combination of value, service, and convenience that guests expect. We wholeheartedly believe in this concept at Wedgewood Weddings and are dedicated to providing you with the best possible experience. Whether planning a wedding or hosting an event, ValSerVenience means you can count on us for a great experience from start to finish.

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